Privacy Policy

1. Introduction

Titles.video ("we", "our", "us") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

2. Information We Collect

Account Information: When you register, we collect your name, email address, and encrypted password.

Usage Data: We collect YouTube URLs you submit for processing, generated titles, and usage statistics (credits used, generation history).

Billing Information: We collect your subscription plan and billing status. We do not store payment card numbers, bank account details, or any other sensitive payment information. All payment data is collected and stored directly by Paddle (see Section 5).

Technical Data: We automatically collect IP addresses, browser type, device information, and access timestamps for security and service improvement purposes.

3. Legal Basis for Processing (EEA/UK Users)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data based on the following legal grounds:

• Contract performance: Processing necessary to provide the Service you requested (account management, title creation)
• Legitimate interests: Service improvement, security, and fraud prevention
• Consent: Where you have given explicit consent for specific processing activities
• Legal obligation: Where processing is required by applicable law

4. How We Use Your Information

We use your information to:

• Provide and operate the Service
• Process your title creation requests
• Manage your account, subscription, and credits
• Communicate important updates about the Service
• Process payments and manage billing through Paddle
• Ensure security and prevent abuse
• Improve the Service and user experience
• Comply with legal obligations

5. Third-Party Services

Paddle (Payment Processing & Merchant of Record)

We use Paddle as our payment processor and Merchant of Record. When you make a purchase, you are transacting directly with Paddle. Paddle collects and processes your payment information in accordance with their Privacy Policy. We share your email address and a unique user identifier with Paddle to associate your purchases with your account. We do not receive or store your payment card details.

6. International Data Transfers

Your data may be transferred to and processed in countries outside your country of residence, including countries that may not provide the same level of data protection. When we transfer data internationally, we implement appropriate safeguards such as standard contractual clauses to protect your data.

7. Data Retention

We retain your account data for as long as your account is active. You may request deletion of your account and all associated data at any time by contacting support@titles.video.

8. Data Security

We implement industry-standard security measures to protect your data, including:

• Encrypted passwords (bcrypt hashing)
• HTTPS encryption for all data in transit
• CSRF protection on all forms
• Access controls and secure authentication
• No storage of payment card data (handled entirely by Paddle)

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data ("right to be forgotten")
• Portability: Request your data in a structured, machine-readable format
• Restriction: Request that we limit the processing of your data
• Objection: Object to processing based on legitimate interests
• Withdraw consent: Where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at support@titles.video. We will respond within 30 days.

10. Rights for California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request details about the categories and specific pieces of personal information we have collected about you
• Right to Delete: You can request deletion of your personal information
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

We do not sell your personal information to third parties.

11. Cookies

We use essential cookies for session management and authentication. These cookies are strictly necessary for the Service to function and cannot be disabled. We do not use tracking cookies, analytics cookies, or third-party advertising cookies.

12. Children's Privacy

The Service is not intended for users under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected data from a child under 16, please contact us immediately and we will delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service at least 30 days before they take effect. The "Last updated" date at the top of this page indicates when the latest changes were made.

14. Contact

For privacy-related inquiries or to exercise your rights, please contact us at support@titles.video.